At 22y999, protecting your personal data is a core responsibility — not a regulatory checkbox. This Privacy Policy explains precisely what information 22y999 collects from Pakistani players, how that information is used, who it may be shared with, how long it is retained, and what rights you hold over your own data. Please read this document in full before registering or depositing.
Six core principles that govern the way 22y999 handles every piece of personal data you share with us.
All data transmitted between your device and the 22y999 platform is encrypted using TLS 1.3 — the same standard used by major international financial institutions. Your login credentials, PKR balance information, CNIC data, and JazzCash or EasyPaisa account details are never transmitted in plain text.
22y999 collects only the personal data that is strictly necessary for the purposes described in this Privacy Policy. We do not collect data speculatively or build marketing profiles beyond what is required for personalised promotions you have explicitly opted into. You can review and update your marketing preferences at any time via My Account.
22y999 does not sell, rent, or commercially exchange your personal data with unaffiliated third parties for their own marketing purposes. Data sharing with third parties is limited to the categories described in this Policy — primarily licensed game providers, payment processors, and regulatory compliance partners — and is governed by strict data processing agreements.
22y999 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable regulatory and anti-money-laundering obligations. Account data for active accounts is retained for the lifetime of the account plus a mandatory regulatory retention period after closure.
22y999 recognises your right to access, correct, port, restrict, and — where applicable — request deletion of your personal data. Data subject requests are handled within 30 days of receipt. You also have the right to withdraw consent for marketing communications at any time, with immediate effect, via the unsubscribe link or via My Account → Communication Preferences.
22y999's data practices are designed to meet the standards required by our international gaming license, applicable anti-money-laundering regulations, and internationally recognised data protection principles. Our compliance team reviews data handling procedures on a regular cycle and updates this Privacy Policy whenever material changes are made to how your data is processed.
Your privacy matters to us: This Privacy Policy applies to all personal data collected by 22y999 in connection with your use of the 22y999 platform at 22y999.net, including all gaming, betting, financial transaction, and support interactions. By registering an account with 22y999, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside the 22y999 Terms & Conditions.
22y999 is the operator of the online sportsbook and casino platform accessible at 22y999.net. 22y999 operates under an international gaming license issued by a recognised gaming regulatory authority and is the data controller in respect of all personal data collected from players in connection with the use of the 22y999 platform.
For all privacy-related enquiries, data subject access requests, or complaints, you may contact the 22y999 Data Protection team at: [email protected]. Please include "Data Privacy" in the subject line of your email for prompt routing to the relevant team.
22y999 collects the following categories of personal data from account holders and platform users:
| Data Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number (where applicable), photograph | Account registration, KYC verification, age verification, fraud prevention |
| Contact Data | Pakistani mobile number, email address, residential address (city, province) | Account communications, support, transaction notifications, marketing (with consent) |
| Financial Data | JazzCash account number, EasyPaisa number, bank account details (HBL, UBL, Meezan), deposit and withdrawal history, PKR balance records | Payment processing, AML compliance, withdrawal verification, fraud detection |
| Transaction Data | Bet history, wager amounts, game session records, win/loss records, bonus claims | Account management, dispute resolution, responsible gaming monitoring, regulatory reporting |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, geolocation (at login) | Security, fraud detection, platform optimisation, jurisdictional access control |
| Usage Data | Pages visited, games played, features accessed, session duration, click patterns | Platform improvement, personalisation, responsible gaming indicators |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer service, dispute resolution, quality assurance, compliance records |
Special category data: 22y999 does not routinely collect special category personal data (such as health data, biometric data, or racial origin). Where responsible gaming assessments require consideration of data that may touch on health-related information (such as a self-reported problem gambling history), this data is processed with explicit consent and used solely for player welfare purposes.
22y999 collects personal data through the following channels:
22y999 processes your personal data on the following legal bases, depending on the specific processing activity:
22y999 uses your identity, contact, financial, and transaction data to create and manage your player account, process deposits and withdrawals in PKR via JazzCash, EasyPaisa, and Pakistani banks, settle bets and casino game outcomes, administer bonuses and promotions, and provide live chat and email customer support.
22y999 is required by its gaming license and applicable international AML standards to verify the identity and source of funds of all account holders, monitor transactions for suspicious activity, maintain records of all financial transactions for regulatory inspection, and report certain activities to relevant authorities. This processing is a legal obligation and cannot be opted out of as a condition of holding a 22y999 account.
22y999 uses technical data, financial data, and behavioural patterns to detect and prevent account takeover, payment fraud, bonus abuse, duplicate account registration, and other fraudulent or prohibited activities. This processing is based on 22y999's legitimate interests in maintaining platform security and protecting the integrity of the gaming environment for all players.
22y999 uses transaction data, session data, and usage patterns to monitor for responsible gaming indicators such as rapidly increasing deposit frequency, extended session durations, and chasing-loss patterns. Where such indicators are identified, 22y999 may take proactive steps including displaying responsible gaming messaging, temporarily limiting account features, or contacting the player directly. This processing is in the player's vital interests.
With your explicit consent, 22y999 may use your contact data and usage data to send you promotional offers, bonus notifications, PSL match alerts, and other marketing communications via email or SMS. You can withdraw consent for marketing communications at any time by updating your preferences in My Account → Communication Preferences or by contacting the support team at [email protected].
22y999 does not sell your personal data. We share personal data with third parties only in the following circumstances:
No data selling: 22y999 will never sell, rent, or provide your personal data to unaffiliated data brokers, advertising networks, or third-party marketers for their own commercial purposes. If you receive unsolicited communications claiming to be from 22y999 that request personal or financial information, treat them as fraudulent and report them to [email protected] immediately.
22y999 operates as an internationally licensed platform. Some of our data processing partners — including licensed game studios, KYC verification providers, and platform infrastructure providers — may be located outside Pakistan. Where personal data is transferred internationally, 22y999 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy.
Safeguards used for international transfers include contractual data processing agreements incorporating internationally recognised standard contractual clauses, transfer to recipients in jurisdictions that maintain equivalent data protection standards, and compliance with the data transfer requirements of our gaming license. For further information about the specific safeguards applicable to any particular transfer, please contact us at [email protected].
22y999 retains personal data for the following periods, subject to applicable legal requirements:
Upon expiry of the applicable retention period, 22y999 will securely delete or anonymise your personal data such that it can no longer be associated with you as an individual.
Depending on applicable data protection legislation, you may hold some or all of the following rights in respect of your personal data held by 22y999:
Request a copy of all personal data 22y999 holds about you, along with information about how it is processed.
Request correction of inaccurate or incomplete personal data. You may update many data fields directly in My Account.
Request deletion of your personal data where processing is no longer necessary, subject to legal retention obligations.
Request restriction of processing your data in certain circumstances, such as while accuracy is being verified.
Request your personal data in a structured, machine-readable format where processing is based on contract or consent.
Object to processing based on legitimate interests, including profiling for direct marketing purposes, at any time.
To exercise any of these rights, contact the 22y999 Data Protection team at [email protected] with the subject line "Data Rights Request". 22y999 will respond within 30 calendar days and will not charge a fee for routine requests. Where requests are manifestly unfounded or excessive, 22y999 reserves the right to charge a reasonable administrative fee or decline to act, with written reasons provided.
The 22y999 platform uses cookies and similar tracking technologies to enable core platform functionality, maintain your logged-in session, remember your language and display preferences, analyse aggregate platform usage, and deliver relevant promotional content to opted-in players. The following categories of cookies are used:
You can manage your cookie preferences via the 22y999 cookie preference centre, accessible via the cookie banner displayed on your first visit and at any time via the Cookie Settings link in the platform footer. You may also control cookies via your browser settings, though disabling strictly necessary cookies will prevent you from logging in to your account.
The 22y999 platform is strictly intended for persons aged 21 and above. 22y999 does not knowingly collect personal data from persons under the age of 21. Mandatory age verification at registration is designed to prevent underage access to the platform.
If 22y999 becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted promptly and the associated account will be closed in accordance with the 22y999 Terms & Conditions. If you believe a minor may have accessed the 22y999 platform using a false identity, please contact us immediately at [email protected].
21+ Parental controls: If you are concerned about underage access in your household, visit the 22y999 Responsible Gaming page for guidance on self-exclusion tools and third-party parental control software resources.
22y999 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 22y999 will notify you without undue delay via your registered email address, describing the nature of the breach, the likely consequences, and the measures taken or proposed to address it.
The 22y999 platform does not contain links to external third-party websites as a matter of policy. However, where any third-party content or embedded functionality is present on the platform (such as game studios' embedded game clients), those third parties operate their own data practices within the scope of their data processing agreements with 22y999. 22y999 is not responsible for the data practices of third-party game studios beyond the obligations set out in those agreements.
22y999 reviews this Privacy Policy on a regular basis and will update it when changes are made to data processing activities, applicable legal requirements, or regulatory guidance. Where material changes are made to this Policy, 22y999 will notify you via your registered email address and by displaying a prominent notice on the 22y999 platform at least 14 days before the revised Policy takes effect.
Your continued use of the 22y999 platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. The date shown in the "Effective Date" field at the top of this page will always reflect the date of the most recent substantive revision. If you do not accept a revised Privacy Policy, you should close your account before the effective date of the revision.
For all privacy-related enquiries, data subject rights requests, or concerns about how 22y999 handles your personal data, please contact the 22y999 Data Protection team:
22y999 aims to respond to all privacy enquiries within 5 business days and to resolve formal data subject requests within 30 calendar days of receipt. If you are not satisfied with the response you receive from 22y999, you have the right to escalate your complaint to the data protection supervisory authority applicable in your jurisdiction, or to the dispute resolution body designated by the 22y999 gaming regulatory authority.
This Privacy Policy was last updated on 1 January 2026. Previous versions are available on request.
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